This Refund Policy (“Policy”) governs all purchases made through Tryix for the following digital products:

• Digital Business Vault
• Digital Viral Vault
• Any bundled or combo offerings (collectively referred to as “Products”)

By purchasing any Product from Tryix, you (“User”, “Customer”) agree to the terms outlined below.

1. Nature of Digital Products

All Products offered by Tryix are intangible digital goods delivered electronically via email, dashboard access, or download links.

Upon successful payment, access is initiated immediately or within a short automated delivery window. Due to the non-returnable and non-revocable nature of digital content, all sales are final and binding.

2. Strict No Refund Policy

Tryix maintains a strict no-refund and no-cancellation policy.

• Change of mind
• Lack of usage or results
• Misinterpretation of product features
• Failure to review product details before purchase
• Duplicate purchases (user error)

3. Limited Exception – Non-Delivery or Technical Failure

A refund may be considered only under strict conditions:

• The Product was not delivered due to system failure
• Customer must notify within 1 hour of purchase
• Valid proof of non-delivery is required
• Internal verification by Tryix must confirm failure

If confirmed, Tryix may approve a refund at its sole discretion.

4. Exclusions from Exception

• Product delivered successfully
• Access granted but not used
• Email in spam/junk folder
• Incorrect email provided
• User-side technical issues

5. Chargebacks & Payment Disputes

Customers must contact support before initiating disputes.

• Access may be suspended
• Permanent restriction possible
• Evidence may be submitted to payment gateways

6. Compliance with Payment Gateways

This policy aligns with Razorpay & Stripe guidelines for digital goods:

• Digital products are non-returnable
• Strict no-refund policies are allowed
• Refunds not mandatory after access delivery

7. Contact for Support

For delivery-related issues, contact within the defined timeframe:

support@tryixvault.com

8. Acceptance of Policy

By purchasing any Product, you confirm:

• You have read and understood this policy
• You agree to all terms
• You accept limited refund conditions